100% Satisfaction Guarantee

At ActiveLabs our goal is to make your life and work better with our software.  If you are not 100% satisfied with any of our modules we stand by our commitment to be sure you are satisfied with your investment.


Would a personal tour help?

If you are visiting this page because you have issues with installing or using any of our modules, we’d love to opportunity to connect with you to help with the issue.  If our documentation and videos  were not clear, we would be happy to personally walk you through the process — just let us know!

How Can We Improve?

Please also keep in mind, we are always open to your suggestions to improve our products, and while we hope that you will choose to help us do that by sending us your feedback before you request your refund — we also respect your desire to request a refund in the rare case that you find our products just don’t meet your expectations.


Refund Request Form

If your ActiveLabs module does not meet your needs, please simply submit the following Refund Request Form within 30-days of your purchase date and we will be happy to honor our 100%  money back guarantee.

  • Contact Information

  • Purchase Information

  • (optional) If possible please provide your receipt or transaction reference number, i.e. Paypal transaction id
  • Reason for Your Refund Request

  • Thank you for filling out this request form. Your refund will be processed as soon as possible.